Booking Policy
APPOINTMENTS
Thank you for entrusting me with your skin, and I very much look forward to welcoming you. Please arrive on time to ensure you receive the full benefit of your treatment. Late arrivals may result in a shortened appointment, as I am unable to extend treatment times where this would impact other clients. A payment card is held on file when booking.
CANCELLATIONS
We understand that plans can change and kindly ask for as much notice as possible should you need to cancel your appointment...
Less than 72 hours’ (3 days) notice: 50% of the treatment cost is charged
Less than 48 hours’ notice or no show: 100% of the treatment cost is charged
RE-SCHEDULING
Less than 24 hours’ notice: 25% of the treatment cost is charged
Thank you for your understanding.
PAYMENTS
All treatments are payable on the day of your appointment.
Prices are subject to change without prior notice.
HEALTH & MEDICAL INFORMATION
A full medical and health consultation is required prior to any treatment appointment. At subsequent appointments please advise of any changes in health or medications that may affect your treatment. This ensures your experience is both safe and optimally tailored to you.
If your appointment is within the cancellation/re-scheduling window, you can alter your booking below. Alterntively, please WhatsApp 07821 964865.
New Client Consultations
Consultations are an essential first step for all new clients, allowing me to take a truly personalised and considered approach to your skin.
I take time to look beyond surface-level concerns, exploring both what is visible and the underlying factors influencing your skin. This includes a comprehensive medical and lifestyle history, detailed skin analysis, and photographic assessment where appropriate.
Together, we will create a tailored plan - whether focused on targeted treatments, long-term skin health, or a refined homecare strategy. I will guide you through your options with clarity and transparency, so you feel informed and confident in every decision, in a calm and supportive environment.